Commercial Roof Repair & Maintenance in Rockford, IL

A leak over your shop floor, warehouse racking, or a tenant’s office can’t wait until next month. Martin Exteriors has repaired, maintained, and replaced flat and low-slope roofs for Rockford-area businesses since 2006. We’re a family-owned company and a GAF Master Elite contractor, and we try to keep things simple: find the problem, fix it right, and tell you what it’ll take to keep your roof working.

This page covers emergency repair, maintenance, and how we decide between fixing your roof and replacing it. For the full picture, see our commercial roofing in Rockford.

Emergency commercial roof repair

When water is coming in, call (815) 624-6278. Someone answers 24/7.

Here’s what happens on an emergency call:
1. Stop the water. Temporary patches or tarping to protect the inside of the building.
2. Find the source. On a flat roof, the leak is rarely right above the drip. Water travels along the deck, so we trace it back to the failed seam, flashing, or drain.
3. Document it. Photos and notes, which you’ll want if this turns into an insurance claim.
4. Permanent fix. We give you a clear repair plan and price before we do the full repair.

Storm damage gets the same treatment. Hail and high wind can puncture membranes, lift edges, and strip off flashing. See storm damage repair.

Preventive maintenance programs

Most flat roofs don’t fail all at once. They fail at seams, drains, and flashings that nobody looked at for a few years. Regular maintenance catches that early, while the fix is still small.

A maintenance visit covers:
• Membrane seams and laps
• Flashing at walls, curbs, and rooftop units
• Drains and scuppers, cleared so water doesn’t pond
• Ponding areas, blisters, punctures, and foot-traffic wear
• Penetrations: pipes, vents, and HVAC
• A written report with photos and a prioritized list of repairs

We offer preventive maintenance plans for commercial roofs. Many building owners schedule a spring and a fall check, plus a look after major storms, and we’ll set up a schedule that fits your building.

That schedule follows the National Roofing Contractors Association (NRCA), which recommends inspecting a roof at least twice a year, preferably in spring and fall, plus after severe weather such as a hailstorm.

Our 3-tier commercial roof maintenance program

Every building and budget is different, so our maintenance program comes in three tiers. Each tier includes everything in the one before it.

What’s included	Tier 1	Tier 2	Tier 3
Clear debris from drain baskets and gutters	Yes	Yes	Yes
Visual roof inspection with a written report of what we found	Yes	Yes	Yes
Clear debris from the field of the roof	No	Yes	Yes
Repairs on maintenance items*	No	Minor	All
Budget for upcoming larger repairs	No	Yes	Yes
Budget and planning for roof replacement	No	No	Yes
Moisture survey in the report	No	No	Yes

*Tier 2 covers minor repairs on high-maintenance items. Tier 3 covers all repairs on maintenance items.

Pricing is custom. It depends on the size, type and condition of your roof and the tier you pick. Call (815) 624-6278 for pricing on a maintenance program built for your roof.

Protect your building before the next leak. Schedule a free commercial roof inspection or call (815) 624-6278.

Repair vs restore vs replace: how we decide

We don’t push a new roof when a repair will do. Here’s how we look at it:

• Repair when the damage is limited and the rest of the membrane is sound. Think a few bad seams, a punctured spot, or failed flashing.
• Restore when the membrane is aging but still mostly intact and the insulation underneath is dry. We offer roof coatings and restoration, which can add years to a roof like this.
• Replace when the insulation is wet across large areas, leaks keep coming back in different spots, or the roof is simply worn out.

Moisture under the membrane decides a lot of this, so we check before we recommend anything. You’ll get photos and a straight answer.

To check, we use a Teledyne FLIR i64 thermal camera and a Tramex Roofing Inspector Kit. The FLIR i64 takes 640 × 480 thermal images, and that finer detail makes small temperature differences across the roof easier to see. Wet insulation holds heat differently than dry insulation, so those differences show us where to look closer. The Tramex kit then checks those spots for moisture without cutting into the roof, down to about 4 inches. The images and readings also help document damage for an insurance claim.

Mule-Hide Certified, Warranty Eligible Contractor

Martin Exteriors is Mule-Hide certified as a Warranty Eligible Contractor for EPDM and heat-welded TPO and PVC roof systems. Mule-Hide reviews a contractor’s work and training before granting eligibility, and only eligible contractors can register Mule-Hide system warranties on commercial roofs. That means your flat or low slope roof can be backed by both our workmanship and Mule-Hide’s system warranty.

Our certifications

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GAF Master Elite is a registered certification mark of GAF. Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program.